Course Description This course introduces models and practices used for engagement with customers, prospects, suppliers, and internal stakeholders and the communications strategies and tactics needed to build and sustain long-term and mutually satisfying relationships that add value in today’s economy. Customer Relationship Management (CRM) technology will also be introduced. Prerequisite: MKT-315 Please contact Assignment Samurai for help with BUS-332 Customer Engagement or any other course. Email: assignmentsamurai@gmail.com