HM4003: Roles and Responsibilities Assessment / HLTH 4000: Introduction to Healthcare Management
ASSESSMENT INSTRUCTIONS Overview For this Performance Task Assessment, you will create a 12-slide PowerPoint presentation mapping the organizational structure of a healthcare organization and a 3- to 4-paragraph explanation of the delegation of roles and responsibilities for clinic expansion of hours. Professional Skills: Written Communication, Information Literacy, and Interpreting Data & Quantitative Fluency are assessed in this Competency. Your response to this Assessment should: • Reflect the criteria provided in the Rubric. • Adhere to the required assignment length. This Assessment requires submission of 2 items: a 12-slide PowerPoint presentation and an employee schedule determining the appropriate delegation of roles and responsibilities with increased business hours. Save these files as • HM4003_ppt_firstinitial_lastname (for example, HM4003_ppt_J_Smith) • HM4003_schedule_firstinitial_lastname (for example, HM4003_schedule_J_Smith) You may submit a draft of your assignment to the Turnitin Draft Check area to check for authenticity. When you are ready to upload your completed Assessment, use the Assessment tab on the top navigation menu. Please contact Assignment Samurai for help with HM4003: Roles and Responsibilities Assessment / HLTH 4000: Introduction to Healthcare Management or any other course. Email: assignmentsamurai@gmail.com Instructions Access the following to complete this Assessment: • Waldenville Pediatric Clinic Overview Before submitting your Assessment, carefully review the rubric. This is the same rubric the assessor will use to evaluate your submission and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively. Waldenville Pediatric Clinic Case Study: Read the following scenario and access the necessary document to complete the two items. Waldenville has engaged you and a team of healthcare managers to consult on a new healthcare organization. Waldenville Pediatric Clinic, a new facility that will meet the healthcare needs of Waldenville’s citizens under 18, is due to open in a matter of months. You have been hired to consult on the setup and structure of the facility. Part I: PowerPoint Presentation • You have been asked to explain the organizational structure of the new clinic in a PowerPoint presentation for the board of trustees. Create a 12-slide presentation that maps the organizational structure of the new clinic and includes the following: o Title slide (1 slide) o Create a graphic showing the organizational structure (1 slide) o Describe the duties and responsibilities for each of the 8 positions described in the Waldenville Pediatric Clinic Overview (8 slides)  For each position, describe at least 3 duties or responsibilities that would be assigned to that person.  Note: This step requires you to do some research on similar positions in other organizations and tailor it to a Pediatric Clinic. o Describe at least two missing positions needed for the success of the organization (1 slide) o References (1 slide)  Reference at least one appropriate scholarly source in APA format. (12-slide PowerPoint presentation) Part II: Roles and Responsibilities for Clinic Expansion • Two years have now passed since the clinic opened successfully. The clinic has now decided to expand its hours of service to 8 p.m. each day. The additional 3 hours will require additional staffing based on the following duties and competencies needed to meet this expansion of service, both for medical personnel and for health management personnel: o Receiving and checking in patients (staff of 1) o Examining, diagnosing, and treating patients (staff of 1) o Billing patients and insurance companies (staff of 1) o Observing and recording patient behavior and counseling and educating patients and families (staff of 2) o Packaging pharmaceuticals for distribution to patients (staff of 1) o Obtaining insurance authorization from patients and maintaining patient records (staff of 1) o Ensuring all patients receive effective care (staff of 1) o Marketing the clinic’s new hours (staff of 1) • Delegate the roles and responsibilities necessary for the clinic’s expansion of business hours. Justify your delegation. • Explain why workforce motivation is especially important in this type of situation. • From a management perspective, explain at least two strategies that you would use to motivate employees who are in new or changing roles. Your response should be 4–5 paragraphs in length.